We only use genuine 100% enterprise-class servers, owned by us and hosted in our own green data center located in New York. Our servers are fully optimized and loaded with the latest operating system and software you select at checkout. Our cPanel servers offer Dual Hexa-Core Xeon CPU's delivering 24 visible CPU's to your web applications! We do not overload our servers, and pride ourselves on offering the highest perfoming hardware in the industry to our clients.

We provide support for hardware issues, network issues and anything relating to the physical hardware and core software (cPanel, MySQL, PHP, Apache, etc.) already -- so you never have to worry about that. We are constantly monitoring and updating the system to ensure the highest level quality and service.

Yes, we offer fully automated bare-metal backups via our R1Soft backup system, as well as user-account level cPanel backups.

All new orders are subject to approval by our billing department and may require additional details to process your order. Orders are provisioned typically right away via our automated system once it is approved by the billing department prior to 1 PM (EST).

Yes! We offer a free migration service, and we also have a fully automated do-it-yourself system that lets you securely import accounts from your old hosting provider as well. If you request us to migrate the web accounts for you, we offer up to 20 accounts free- of-charge, and are processed typically within 1 to 3 business days after you contact our support team.

Yes -- a 30-day, no-questions-asked, money-back guarantee is available to all new customers. Please note, certain bonus items with Reseller packages, such as the 2048 Bit SSL certificates, are non-refundable and are clearly indicated before activating, and will result in a pro-rating of the refund should you activate those certain bonus features prior to requesting a refund under our money back guarantee.

All major credit cards including VISA, MasterCard, American Express, Discover, VISA/MC debit cards. We also accept Paypal, Paypal e-Check, Moneybookers, Google Checkout, and Bitcoin via BitPay.

While it may seem incredible to offer these amazing prices and discounts, the reality is, in the datacenter and cloud hosting business, the cost of electricity is the largest expense. With our new on-site solar power system, we produce much of our own energy, at a substantially reduced cost for power compared to traditional datacenters. Our other green technology investments, such as Smart Aisle precision cooling and Cold Containment Systems, provides 33% greater efficiency over traditional datacenters, further reducing our electricity utilization -- all adding up to a lower impact to the environment, and lower cost of providing the reliable services we deliver to you.

TurnKey Internet provides superior hosting performance at affordable prices, backed with bulletproof reliability and a 100% Network Uptime Guarantee. We offer the latest in technology, including Green-based renewable power produced on-site at our green datacenter. We own and operate our own facility, datacenter, servers, routers, switches, and network. We are not resellers or wholesalers, so you are buying direct from the source, for superior value and service. TurnKey Internet maintains an A+ rating from the Better Business Bureau of New York.