We only use genuine 100% enterprise-class servers, owned by us and hosted in our own green data center located in New York. Our servers are fully optimized and loaded with the latest operating system and software you select at checkout.

We offer your choice of Linux or Windows, in just about every flavor possible. You can select the operating system (and control panel) options for your server at checkout. If you don't see the version or option you require, please Contact Us and let us know and we usually can accommodate any customized software request. We offer control panel installation, setup and licensing for cPanel, Plesk and DirectAdmin, as well as licensing for WHMCS (popular for web hosting companies), and you can select these at checkout.

We provide support for hardware issues, network issues and anything relating to the host machine. You can reboot your server at anytime via the client area. We also offer optional Managed Service Plans that you can choose at sign-up which include additional support elements such as hardening your server, setting up a firewall, troubleshooting and customizing server software components such as Apache, IIS, Mail, MySQL and anything part of the operating system.

Yes, customers can optionally purchase fully automated bare-metal backups via our R1Soft backup system.

All new orders are subject to approval by our billing department and may require additional details to process your order. Orders are provisioned typically right away via our automated system once it is approved by the billing department prior to 1 PM (EST).

Yes -- a 30-day, no-questions-asked, money-back guarantee is available to all new customers. Please note, certain bonus items with Reseller packages, such as the 2048 Bit SSL certificates, are non-refundable and are clearly indicated before activating, and will result in a pro-rating of the refund should you activate those certain bonus features prior to requesting a refund under our money back guarantee.

All major credit cards including VISA, MasterCard, American Express, Discover, VISA/MC debit cards. We also accept Paypal, Paypal e-Check, Moneybookers, Google Checkout, and Bitcoin via BitPay.

While it may seem incredible to offer these amazing prices and discounts, the reality is, in the datacenter and cloud hosting business, the cost of electricity is the largest expense. With our new on-site solar power system, we produce much of our own energy, at a substantially reduced cost for power compared to traditional data centers. Our other green technology investments, such as Smart Aisle precision cooling and Cold Containment Systems, provides 33% greater efficiency over traditional datacenters, further reducing our electricity utilization -- all adding up to a lower impact to the environment, and lower cost of providing the reliable services we deliver to you.

TurnKey Internet provides superior hosting performance at affordable prices, backed with bulletproof reliability and a 100% Network Uptime Guarantee. We offer the latest in technology, including Green-based renewable power produced on-site at our green data center. We own and operate our own facility, datacenter, servers, routers, switches, and network. We are not resellers or wholesalers, so you are buying direct from the source, for superior value and service. TurnKey Internet maintains an A+ rating from the Better Business Bureau of New York.